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mas68 Privacy Policy: What We Collect and Why

The mas68 Privacy Policy sets out exactly what personal data we gather when you open an account, deposit via DANA or QRIS, and access our lobby — and…

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What Data We Collect and How We Use It

mas68 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you register and verify your phone number, we collect your name, contact details and device identifiers. Each time you deposit through OVO, GoPay, DANA, QRIS or a bank transfer via BCA, BRI, Mandiri or BNI, we log transaction references — not full card or wallet

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credentials — to reconcile your account balance and investigate any payment receipt queries. We also record which lobby sections you visit, including Live Casino tables and Crash Games, so we can fix performance issues. Access to your profile and transaction history depends on local law, and
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we apply Indonesian data-handling standards across all processing. We do not sell your personal data to third parties.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy Rights

If you have a question about the data we hold on your account, want to request a copy of your records, or need to report a privacy concern, our support team is available around the clock. Reaching us via live chat is the fastest route — most privacy queries receive a first response within 15 minutes. You can also raise a data-access or deletion request directly through your account settings panel before contacting support.

Team online

Live Chat Support

Available 24 hours a day, 7 days a week via the chat icon inside your account. Privacy and data-access queries are prioritised and typically acknowledged within 15 minutes.

Account Settings Panel

Log into your account, open the Settings section, and use the Data Request form to ask for a copy of your records or to submit a deletion request without waiting for an agent.

Email Privacy Channel

Send detailed privacy requests, including questions about how your OVO or QRIS transaction data is stored, to our dedicated privacy inbox. We aim to respond within 48 hours.

DATA HANDLING STANDARDS

Six Ways We Manage Your Privacy at mas68

Every layer of how we handle your account data — from the moment you complete phone verification to the day you request deletion — follows a consistent set of operational practices.

Encrypted account storage

Your login credentials and personal details are stored using industry-standard encryption. We rotate security keys on a scheduled cycle so that older session tokens cannot be replayed against your account.

Cookie transparency

We use session cookies to keep you logged in and analytics cookies to see which lobby pages load slowly. You can review and withdraw cookie consent through the cookie settings link in the site footer.

Payment data minimisation

We store only the reference ID and timestamp of each DANA, GoPay or virtual account transaction — never your full wallet password or bank PIN. This limits what is at risk if a data incident ever occurs.

Retention schedule

Active account data is held for as long as your account remains open. After a closure request, we retain transaction records for the period required by applicable Indonesian financial regulations, then delete them.

Third-party data sharing limits

We share only the minimum data needed with payment processors like QRIS network operators and with our live casino streaming partners. No marketing data brokers receive your information from us.

Data access and correction rights

You have the right to request a copy of every data point we hold on your account, to correct inaccurate details, or to ask us to delete your record entirely, where local law permits.

Frequently Asked Questions About Our Privacy Policy

Below are the questions we hear most often from account holders about how the mas68 Privacy Policy works — covering what data we hold, how long we keep it, and what steps you take to exercise your rights. If your question is not listed here, our 24-hour live chat can walk you through any policy detail in real time.

We collect your name, phone number (used for verification), device identifiers and a reference to the payment method you register — such as your DANA or OVO wallet alias. We do not store full wallet passwords or bank PINs.

Yes. Every deposit or withdrawal processed through QRIS, GoPay, DANA or OVO generates a transaction reference that we log. We keep only the reference ID and timestamp, not your full wallet credential or scan data.

After you close your account, we retain transaction and identity records for the period required under applicable Indonesian financial regulations. Once that period ends, we delete the data from our systems.

Yes. Log into your account and use the Data Request form in the Settings panel to ask for a full export. We aim to deliver the data package within 30 days of receiving a valid request.

Submit a deletion request through the Settings panel inside your account, or contact our 24-hour live chat. Deletion of active account data is completed within the timeframe permitted under local law.

We share data only with payment processors needed to clear your DANA, BCA or virtual account transfers, and with live casino streaming partners for table access. We do not share your data with advertising networks or data brokers.

This Privacy Policy applies to all account holders who access mas68 where local law permits. The rights available to you — including data access, correction and deletion — depend on local law in your jurisdiction.

mas68 Privacy Policy: What We Collect and Why

How to Reach Us About Your Privacy Rights

Live Chat Support

Account Settings Panel

Email Privacy Channel

Six Ways We Manage Your Privacy at mas68

Encrypted account storage

Cookie transparency

Payment data minimisation

Retention schedule

Third-party data sharing limits

Data access and correction rights

Frequently Asked Questions About Our Privacy Policy

01 What personal data does mas68 collect when I open an account?

02 Does the mas68 Privacy Policy cover my QRIS and GoPay transaction records?

03 How long does mas68 keep my account data after I close my account?

04 Can I request a copy of all the data mas68 holds on me?

05 How do I ask mas68 to delete my personal data?

06 Does mas68 share my data with third parties or advertisers?

07 Where does the mas68 Privacy Policy apply and does access depend on local law?

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